Customer reviews of J W Motor Co

By Anonymous on 14 November 2022 | Verified purchase

Excellent and well worth the travel.

By Ashley Hichcliffe on 24 October 2022 | Verified purchase

Gary was fantastic, I enquired on a car and I was quite far away so I was very nervous. He answered all my questions and sent me a video and got the car prepared for me to drive away in one visit. And has even helped me with bits I wasn’t sure of since I picked the car up. Will definitely recommend!

By Graham D on 23 January 2025 | Purchase not verified

The hard working team at J W Motor Company provide a fantastic service. Customer care and attention to detail are commendable, their courtesy and consideration exemplary, and there is a real spirit of community apparent in their operation. I would not hesitate to return to J W Motors when next I'm looking to purchase a vehicle, and I've already recommended them to friends.

By Anonymous on 12 September 2024 | Purchase not verified

Hands down the most stress free & easy experience I’ve ever had when purchasing a car. The service was above and beyond from both Gaz & his colleague Tom, anytime I had a query both of them were there to help regardless of the time or how busy either of them were. I did not lift a finger and the ability the team had to consistently exceed my expectations was truly impressive. Highly recommend dealing with this company if you want the easiest and nicest experience you can get when purchasing/financing a new vehicle. Big thanks to the team for giving me such a pleasant experience.

By Rob H on 28 August 2024 | Purchase not verified

Our experience with JW Motor Co was exceptional from start to finish. From our initial inquiry to the day we picked up the car, Tom took care of everything with great attention to detail. We purchased a Kia Rio as my daughter’s first car, and Tom made the entire process seamless, perfectly accommodating our needs. We couldn’t be happier, and it’s an experience my daughter will cherish for a long time. Thank you again!

By Owen D on 06 June 2024 | Purchase not verified

Highly recommend getting in touch with Tom and Gaz at JW Motors. Phoned up Tom first thing on a Monday morning and within the hour I was sat in the car for a test drive. The car itself was in as top condition as can be and came back next day to pick it up. Two genuine top blokes with great customer service, which is rare to come by. A massive thanks to them both!

By Chloe W on 22 May 2024 | Purchase not verified

It was my first time purchasing a used vehicle and I needed one ASAP. Tom was very quick to respond to me after I had enquired and he even worked around my work schedule so I could view and test drive the vehicle. He even made sure it was prepped and ready to go for me there and then if I was happy with it. Tom&Gaz have been so helpful throughout this process and kept great communication. I can not thank them enough.

Reply from J W Motor Co on 04/06/24

It was our pleasure, hope everything works out for you :) Always at the end of the phone if you need us but no more chewing gum haha!

By Anonymous on 30 March 2024 | Purchase not verified

First time using auto trader, new to this and apprehensive. First car purchase with J W Motor Co. The Owners/staff were incredibly helpful, proactive/ flexible to our prompt call/visit, honest and professional throughout the process; great genuine guys!! The garage ensured that the car was thoroughly inspected and serviced before handing it over, peace of mind that I was getting a reliable vehicle. The after-sales provided by the garage had been exceptional, they answered all the questions/concerns; they prioritised customer satisfaction, v kind gesture to provide further help - 👍 and committed to ensuring that I had a positive ownership experience. Overall, I highly recommend the garage to all, including to family /friends. Their professionalism, expertise and dedication to customer service make them stand out in the industry. I’m thrilled with my purchase and grateful for the wonderful experience provided by the garage. Thank you 🙏

By Mark K on 28 March 2024 | Purchase not verified

Fantastic service beginning to end. 1st class communication and customer service. Very happy with my new car Highly recommend JW Motors

Reply from J W Motor Co on 28/03/24

Thank you so much for the feed back, enjoy that absolute belter of a car ;) Always here should you needs us :)

By Sonny C on 25 March 2024 | Purchase not verified

We’ve just purchased a Mercedes A class from J W Motors, and what a car it is! Top class customer service and communication. Tom has been fantastic with us! Would definitely recommend to anyone

Reply from J W Motor Co on 28/03/24

Thank yo to you both, it was a genuine pleasure to meet you. Enjoy the car and we are always at the end of the phone :)