Customer reviews of J W Motor Co

By Claire T on 27 November 2023 | Purchase not verified

Great experience buying a used car from this company. Communications were excellent and the car was immaculate, and exactly as described. We really needed to buy a car for urgent travel this week after ours wasn't worth repairing, so we were somewhat under pressure to find the right one. Previous experience with dealers hasn't been great, so it was a refreshing change to find these guys were open, honest, and friendly. Nothing was too much trouble and all our questions were answered. We were given opportunity to thoroughly inspect the vehicle on our own, and then went for an accompanied test drive. I thoroughly recommend this company.

Reply from J W Motor Co on 21/12/23

Thank you so much, the kind words it mean a lot to us. We do try to be different :)

By Nathan L on 20 November 2023 | Purchase not verified

Brilliant

Reply from J W Motor Co on 04/06/24

We hope so mate, thanks again for choosing us :)

By Anonymous on 16 November 2023 | Purchase not verified

Purchase a LR FL2 from these good people 2 months back.They were happy to provide me with additional information and pictures on request.They were happy to wait as I had to travel 4 hours to inspect the vehicle.The inspection, test drive and payment process went smoothly.Tom ran me through any warranty options that were available to me but gave me peace of mind that every vehicle comes with 3 months as standard.Unfortunately a unforseen issue with the throttle body became apparent and I was unable to go through the warranty company to repair this as it wasn't a listed part.I was told that is it a common failure and could have happened at any time.Luckily Tom and I resolved the issue with a private mechanic of my choosing and the issue was fixed as we're some other outstanding parts.Not every garage or dealership would have done this or gone to this much trouble, so I am very grateful that Tom was there and was able to help as quickly as he did.Highly recommended to garage to anyone, customer care is second to none and vehicle pricing is competitive.Thank again Tom

Reply from J W Motor Co on 17/11/23

Thank you this means a lot to us and glad we were able to help. Enjoy the car and we really appreciate the feedback and keep in touch :) Always available for how to speak Yorkshire lessons if required ;)

By Ellie K on 22 October 2023 | Purchase not verified

Super efficient process, fab communication from start to finish, arranged for me to get some new tyres put on and fixed an issue found during this, super transparent, nothing was too much trouble, loads of paperwork to go with the car, and it looked immaculate when I went to pick it up! All in all a great experience for my first time buying a car! Would 100% recommend!

Reply from J W Motor Co on 22/10/23

Ellie thank you so much for your kind words, it was a pleasure to meet you and your family and so pleased your happy with the car :) As always we are at the end of the phone or email if you need anything Thank you again :)

By Richard J on 13 October 2023 | Purchase not verified

Buying a second hand car is always a risk, buying a second hand dream sports car even worse! But what an amazing service. The car was as described and nothing was too much trouble. No hard sales pitch, no pressure just good advice and service from start to finish. I cant recommend enough and will definitely use again. This is how it should be done! 👌

Reply from J W Motor Co on 15/10/23

Richard it was an absolute pleasure to meet you and do business with you, hope your daughter loved the car as much as we hoped she would. Always here if you need anything and we want to see a picture when you get that scarf :) All the best and hopefully see you again soon

By Sheila H on 02 October 2023 | Purchase not verified

My experience was very straightforward and it was a pleasure to do business with them. Communication was excellent. There was no hard sales just advice and information. The car I bought is excellent and a good price. I highly recommend them. Nothing was too much trouble.

Reply from J W Motor Co on 08/10/23

Sheila it was a pleasure to meet you and that you so much for your kind words, you know where we are if you need anything and enjoy your new car :)

By Anonymous on 26 September 2023 | Purchase not verified

Contacted Tom prior to visiting and arranged a time .Tom was brilliant and answered all our questions . The car was ready to view it was immaculate and care had been taken to make sure everything was perfect. All the paperwork was shown and we were left to look at leisure before a test drive . Great experience. We had quite a good drive and felt at ease . I decided after viewing a few I wanted the Vauxhall Mokka . Tom agreed to deliver to me which was a great help . Very friendly, honest and proffesional . Compared to the bigger car sales this has to be the best experience definitely reccomend .No pressure to buy .Great service from start to finish

Reply from J W Motor Co on 08/10/23

It was our pleasure and so thankful you decided to go with us, as always you know where we are if you need anything :)

By Warren B on 23 September 2023 | Purchase not verified

Great experience all round from start to finish

Reply from J W Motor Co on 23/09/23

Thanks Warren, it means a lot to us!

By Elliot S on 23 September 2023 | Purchase not verified

First class speedy service would highly recommend and will be using again in the future

By Ben G on 23 September 2023 | Purchase not verified

Saw a corsa advertised online, rang up, made an appointment and within 24 hours was driving the car away. Great service and will definitely come back for my next car

Reply from J W Motor Co on 23/09/23

Hope to see you soon! :)