Customer reviews of J W Motor Co

By Owen D on 06 June 2024 | Purchase not verified

Highly recommend getting in touch with Tom and Gaz at JW Motors. Phoned up Tom first thing on a Monday morning and within the hour I was sat in the car for a test drive. The car itself was in as top condition as can be and came back next day to pick it up. Two genuine top blokes with great customer service, which is rare to come by. A massive thanks to them both!

By Chloe W on 22 May 2024 | Purchase not verified

It was my first time purchasing a used vehicle and I needed one ASAP. Tom was very quick to respond to me after I had enquired and he even worked around my work schedule so I could view and test drive the vehicle. He even made sure it was prepped and ready to go for me there and then if I was happy with it. Tom&Gaz have been so helpful throughout this process and kept great communication. I can not thank them enough.

Reply from J W Motor Co on 04/06/24

It was our pleasure, hope everything works out for you :) Always at the end of the phone if you need us but no more chewing gum haha!

By Anonymous on 30 March 2024 | Purchase not verified

First time using auto trader, new to this and apprehensive. First car purchase with J W Motor Co. The Owners/staff were incredibly helpful, proactive/ flexible to our prompt call/visit, honest and professional throughout the process; great genuine guys!! The garage ensured that the car was thoroughly inspected and serviced before handing it over, peace of mind that I was getting a reliable vehicle. The after-sales provided by the garage had been exceptional, they answered all the questions/concerns; they prioritised customer satisfaction, v kind gesture to provide further help - 👍 and committed to ensuring that I had a positive ownership experience. Overall, I highly recommend the garage to all, including to family /friends. Their professionalism, expertise and dedication to customer service make them stand out in the industry. I’m thrilled with my purchase and grateful for the wonderful experience provided by the garage. Thank you 🙏

By Mark K on 28 March 2024 | Purchase not verified

Fantastic service beginning to end. 1st class communication and customer service. Very happy with my new car Highly recommend JW Motors

Reply from J W Motor Co on 28/03/24

Thank you so much for the feed back, enjoy that absolute belter of a car ;) Always here should you needs us :)

By Sonny C on 25 March 2024 | Purchase not verified

We’ve just purchased a Mercedes A class from J W Motors, and what a car it is! Top class customer service and communication. Tom has been fantastic with us! Would definitely recommend to anyone

Reply from J W Motor Co on 28/03/24

Thank yo to you both, it was a genuine pleasure to meet you. Enjoy the car and we are always at the end of the phone :)

By Anonymous on 22 February 2024 | Purchase not verified

Having spent a week trying to buy a car at a so called main dealer we eventually gave up! We were sick to death of sitting a a desk waiting for a sales person to come back and not answer what we’ve asked or wanting us to answer so many questions before even tell us our cars value We saw on Auto Trader a car a little bit older but had great history and an easy to read advert the only thing we were concern about what traveling further than planned to look at a car I rang up spoke to Tom who answered everything I wanted to know without feeling pushed into giving up personal info We made an appointment and received regular texts prior to traveling to let us know the car was ready When we arrived onsite we met Gary and Tom who were very relaxed, left us to look at the car and just checked to see if we were okAfter a nice long test drive we decided to ahead and they let us decide when we wanted to collect it When we picked up the car had been cleaned ready for us and all our paperwork in a nice folder We just wanted to say thank you again for making buying a car easy and not intimidating or stressful!

Reply from J W Motor Co on 04/06/24

Its all about independent ;) thank you again for giving us the opportunity to supply you with your car :)

By Carl M on 15 February 2024 | Purchase not verified

Bought a used car from them. From the first call I made to Tom, he was very welcoming and helpful. On the day of purchase all our questions were answered and valuable information regarding the car and it's history given; we did a test drive as well. After purchasing, we drove 113 miles back home, a very smooth drive and we're happy! Keep up the great service, would definitely recommend you guys at anytime.

Reply from J W Motor Co on 16/02/24

Hi Carl Thank you for your kind words, it was a genuine pleasure to meet you both Enjoy the car! :)

By Aiden B on 07 December 2023 | Purchase not verified

Very friendly and professional service! These guys are nothing but helpful. Hands down the best car dealers in Barnsley! 100% will be using their services again! Thank you Tom and Gaz, all the best lads.

Reply from J W Motor Co on 21/12/23

Thank you so much, good luck with the other big purchase! Always here if you need us

By Jade C on 05 December 2023 | Purchase not verified

High recommend! Most of all very reliable Fantastic service from start to finish, They went above for our family needing a new car going through a horrendous time I couldn’t thank them enoughFantastic company

Reply from J W Motor Co on 21/12/23

Thank you for your kind words it means a lot to us

By Connor J on 27 November 2023 | Purchase not verified

Bought a car this weekend over the moon with it , the two lads were very helpful and well organised , i highly recommend these if your looking to purchase a new car / van for ya self

Reply from J W Motor Co on 21/12/23

Top Lad, look after that car!