Customer reviews of J W Motor Co

By Livvy B on 20 June 2021 | Purchase not verified

Excellent seller with fast response, honest and reliable

By Emma H on 11 April 2021 | Purchase not verified

I was very dubious about buying my first car but could not be happier with it after buying it from J W Motor Co! Gary was there to answer all questions that I had, sent me photos and a video tour when I asked since I couldn't view it as a result of the pandemic and even replaced the missing towing eye cover at no extra expense to myself. The car was immaculate and just as described when he delivered it (also at no extra cost to myself) and I could really tell that it had been taken care of whilst in his possession. All documentation was provided, too, so that I could see the service history for myself. I would actively encourage anyone to buy from J W Motor Co - I certainly would again!

By Rebecca F on 21 September 2020 | Purchase not verified

From arranging a viewing to collecting the car Gary at J W Motor Co was faultless. Excellent communication with a friendly and professional manner. We were looking for a 2nd car again after lock down and didn't want to spend hours travelling across the UK. My new car was priced really fairly compared to others on the market, and was literally within 20 minutes of home. The warranty offered also helped me feel comfortable about my purchase as I have always previously purchased from main dealers. Gary went above and beyond to help make sure my new car would be ready for doing the school run again in September with only a few days notice and a bank holiday to contend with. Couldn't recommend enough to anyone. My partner and I will 100% buy from JW Motor Co again next time we need another car. Thanks again.

By Merle N on 19 August 2020 | Purchase not verified

I bought my car from Gary and he came to my work to let me test drive as I could not get to the car. He then kept in contact and sorted everything out for me and delivered my car to me at my place of work. Been a 8 year it had a problem where the power went off from the alternater and I called him and he immediately sorted it for me. Taking it to a garage and had a new alternater fitted and returned my car the next day. He went above and beyond twice . He is professional and just fantastic to deal with and he will definitely be my go to person for any future car sales. I have had my car a few month now and I love it :) Thank you Gary! Much appreciated all the extras you done for me at no cost to myself .

By Tracy W on 28 July 2020 | Purchase not verified

I am not easily impressed by used car salesmen but from the get go initial phone call I felt that Gary was very honest and up front. I have a very happy 17 year old daughter who has purchased a car from him and quite frankly he was superb. He thoroughly deserves his five star reviews and will definitely add him to my phone contacts for future purchases- Fantastic

By Frances C on 01 June 2020 | Purchase not verified

Really good experience- this dealer is very honest and friendly. We enquired about the car early in the week and, despite having had several other enquiries, he kept the car until the weekend for us to see as my husband works away and could not get there sooner. Very impressed that he honoured that promise. Car was also in lovely condition for its age and was exactly as described. I would not hesitate to deal with this person again.

By Hannah W on 04 May 2020 | Purchase not verified

I bought a seat ibiza and the service was excellent, I'd read the previous reviews and was shocked at all the great comments thinking surely not but honestly went above and beyond, thank you. Helped me buy an amazing first car at a great deal even helped me sort getting the wheels and mirrors done in black.

By Laurel G on 04 May 2020 | Purchase not verified

Excellent experience! I would definitely recommend purchasing a car from this seller, without any hesitation. He is a genuine honest seller and provided ample photos and plenty of description and paperwork prior to seeing the car. When I actually arrived to view the car, he handed the keys over and was very open to a test drive. He kind had the car valeted, and it was in gleaming condition. Despite our current pandemic, he made the visit very accommodating and had excellent customer service whilst keeping within the governmental health guidelines. The car was exactly as described, great condition, great test drive and fantastic speedy communication which is exactly what you need when you are purchasing a car. I was not disappointed in the slightest, and when I am ready for my next car, I will definitely go back to this seller. Thank you so much for the pleasant transaction and all the best! :)

By Curtis S on 07 March 2020 | Purchase not verified

An excellent experience. Honest, open and a great vehicle at a great price and exactly as described. Would recommend.

By Sian R on 03 March 2020 | Purchase not verified

Absolutely amazing service from these guys bought my car from them and they was so accommodating and helpful from the minute I emailed them. They had the car perfect and ready for me the day after everything was as expected and show on the adverts, couldn’t fault theses guys or the dealership! Would recommend anyone who’s interested in a car to go an have a look!!